Shipping Policy

Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, delivered, and handled in the event of delays or delivery issues.

Order Processing

Orders are typically processed after payment has been successfully confirmed.

Processing times may vary depending on product availability, order volume, holidays, weekends, or other operational factors.

Once an order has been processed or shipped, changes to the shipping address, order details, or cancellation requests may no longer be possible.

Shipping Times

Estimated delivery times shown at checkout or provided after purchase are estimates only and are not guaranteed.

Delivery times may vary depending on:

• Shipping destination

• Shipping carrier

• Customs processing

• Weather conditions

• Holidays and peak seasons

• Carrier delays

• Other circumstances outside our control

We are not responsible for delays caused by shipping carriers, customs authorities, or events beyond our reasonable control.

Shipping Rates

Shipping charges, if applicable, will be displayed during checkout before the order is completed.

Customers are responsible for any shipping fees, customs duties, import taxes, or other charges imposed by their country or local authorities unless otherwise stated.

Tracking Information

When tracking information is available, it will be provided after the order has been shipped.

Tracking updates are controlled by the shipping carrier. There may be delays between shipment and the appearance of tracking updates.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

We are not responsible for packages that are delayed, returned, lost, or delivered incorrectly because of an incorrect or incomplete address provided by the customer.

If a package is returned to us because of an incorrect address, failed delivery attempt, or refusal of delivery, additional shipping charges may apply if the order is eligible to be reshipped.

Delivered Packages

Once tracking information from the shipping carrier confirms that a package has been delivered to the address provided by the customer, the order will generally be considered successfully delivered.

We are not responsible for packages that are lost, misplaced, or stolen after confirmed delivery, except where required by applicable law.

Customers should contact the shipping carrier and check with household members, neighbors, building management, reception desks, mailrooms, or other secure delivery locations before reporting a missing package.

Lost or Delayed Packages

If your package has not arrived within the expected delivery period, please contact us at carfre888@gmail.com.

We may assist with reviewing tracking information or contacting the carrier when appropriate. However, carrier investigations and resolutions are subject to the carrier's own policies.

Damaged Packages

Please inspect your package upon delivery.

If an item arrives damaged, defective, or incorrect, contact us as soon as possible at carfre888@gmail.com with your order number and clear photos or videos showing the issue.

Claims will be reviewed individually and any resolution will be subject to our store policies and applicable law.

International Shipping

International orders may be subject to customs inspections, duties, taxes, brokerage fees, or other import charges.

These charges are generally the responsibility of the customer unless otherwise stated.

We are not responsible for customs delays, customs seizures resulting from prohibited or restricted imports, or additional fees imposed by local authorities.

Customers are responsible for confirming that the products they purchase can legally be imported into their destination country.

Refused or Unclaimed Packages

Packages that are refused, left unclaimed, or returned because of failed delivery attempts may not qualify for a refund, particularly where shipping costs or other fees have already been incurred.

Any reshipment will be subject to approval and may require payment of additional shipping fees.

Contact Us

For shipping-related questions, contact:

carfre888@gmail.com

By placing an order with us, you acknowledge that you have reviewed and agreed to this Shipping Policy.